TERMS AND CONDITIONS

1. Terms of Use

These Terms of Use (‘the Terms’) apply to the use of taxpad.co.uk web site and its online tax and accounts services (the ‘Website’). References to ‘we’, ‘us’ and ‘our’ are references to Taxpad Ltd. By using our Website you indicate your agreement to be bound by our Terms.

2. Payment Terms

Account fees are paid in advance.

Taxpad Ltd reserves the right to change all prices without prior notice.

3. Refund Policy

No refunds are offered for account payments. Please ensure you use your trial period to determine if the software does what you require before purchasing a licence.

4. No Advice Given

You acknowledge that Taxpad Ltd provides only tax and accounts software. You acknowledge that Taxpad Ltd does not provide any tax and accounts advice nor any kind of legal, financial or other advice.

You further undertake that you should not base any final decision, relating to the making of any submissions to HM Revenue & Customs or Companies House, on any advice that you may have received from Taxpad Ltd. You shall not hold Taxpad Ltd liable for any direct, consequential, incidental damage or loss of any kind arising as a result of your use or reliance on information given by Taxpad Ltd.

5. Data Processing

If you enter personal information relating to individuals into the website, this information is protected by data protection laws, under which Taxpad Ltd acts as a data processor. You are the data controller for this data and all processing of the data items other than basic database storage, maintenance and backup will be actioned by you by using the options within our software.

In relation to the data stored within Taxpad, Taxpad Ltd agrees:

• • to implement appropriate technical and organisational measures to ensure a level of security for the data, appropriate to the risks associated with the processing of that data

• • not to engage another processor for this data

• • to ensure that all our staff involved in accessing the data are under appropriate contractual or statutory duties of confidentiality

• • to inform you if we are required by law to process the data without your instruction, unless we are prohibited by law from informing you

• • to assist the controller by appropriate technical and organisational measures, insofar as this is possible, for the fulfilment of the controller’s obligation to respond to requests for exercising the data subject’s rights laid down in the General Data Protection Regulation (UK GDPR)

• • to assist the data controller in meeting its UK GDPR obligations in relation to the security of processing, the notification of personal data breaches and data protection impact assessments

• • to provide the controller with all information necessary to demonstrate compliance with the obligations under Article 28 of the UK GDPR and to allow for and contribute to audits and inspections, conducted by the controller or another auditor mandated by the controller

• • to inform the controller immediately if we are instructed to do something infringing the UK GDPR or other data protection law of the UK

• • to delete all personal data when you close your account, except where such data is to be kept for legitimate purposes in order to fulfil our statutory obligations (for example retaining invoicing information for up to 6 years).

6. Dormant Accounts

If an account is left unpaid and dormant for 6 months Taxpad Ltd will delete the account and all associated data, other than data need by us in order to fulfil our statutory obligations.

7. Exclusion of Liability

Access to this website is at your own risk. Taxpad Ltd shall not be liable for any damage to the hardware or software installed on the computer you use to access this website as a result of your access to, or use of, this website or your downloading of any resource from the website.

To the fullest extent permitted by law Taxpad Ltd accepts no liability whatsoever for any loss or damage whether direct or indirect, consequential or otherwise resulting from whatever cause through the use of or reliance on any information or advice obtained either directly or indirectly from this website.

Information provided on this website has been provided in good faith and Taxpad Ltd uses reasonable care to ensure the information is up to date. However, Taxpad Ltd makes no representations or warranties as to the accuracy, completeness or currency of such information.

Taxpad Ltd has the right to terminate your use of the Website at any time by giving not less than one month’s prior notice by email.

8. Governing Law

These terms and your use of this Site are governed by and construed in accordance with English law and you will submit to the non-exclusive jurisdiction of the courts of England.

These terms were last updated 21 March 2025.